Every new Ford Connected Vehicle is fitted with an Embedded Modem called FordPass Connect. When you pair and activate your vehicle in the FordPass App, you can connect with your vehicle remotely1.
Use the FordPass App on your smartphone to locate your vehicle2, lock and unlock the doors, and even start3 the engine.
FordPass Set Up
Set up FordPass in 3 simple steps
Step 1: Download the FordPass App on your mobile device
Visit the App Store or Google Playstore.
Now also available on Apple Watch.
Step 2: Create your FordPass Account
Open the FordPass App to create an account, or sign in to your existing account.
Step 3: Pair the FordPass App with your new Connected Ford
Enter or scan the vehicle’s VIN number using the FordPass App and accept in-vehicle prompts to connect the vehicle and complete the set-up process.
Connected Vehicle Features
When you fully activate your vehicle, you can access the below connected vehicle features.
Remote Start3
Minutes before leaving, you can start your connected vehicle’s engine from your mobile device in order to heat or cool the cabin to the last known temperature setting.
Remote Lock/Unlock
Conveniently use your mobile device to make sure your doors are locked or unlocked without being anywhere near your vehicle.
Remote Lock/Unlock
Check key variables such as fuel level and odometer on the FordPass App to help plan your journey.
Vehicle Health Alerts
The FordPass App capability extends to Vehicle Health Alerts, which can be sent directly to your mobile device, pre-empting service needs and general maintenance such as low washer fluid.
Vehicle Locator2
Check your vehicle’s exact location in the FordPass App, which is particularly useful if you share your vehicle with one or more members of your household or if you have forgotten where you parked it.
Connected Built-In Navigation 4
Connected Built-In Navigation enhances your embedded satellite navigation, with benefits such as updated maps and live traffic updates that provide the fastest routes with alerts and re-routes based on incidents like accidents and congestion. You can also get the latest weather reports along the way.
Updated map data is also used by certain Driver Assist features such as Traffic Sign Recognition, Intelligent Adaptive Cruise Control, and Intelligent Speed Assist.
Connected Built-In Navigation is offered for a 1-year trial from the warranty start date, after which it may be subject to a subscription fee. Without Connected Built-In Navigation, you will still have access to embedded navigation. However, additional functionality such as live traffic and updated map data will be discontinued. If you use the Driver Assist features mentioned above, we recommend that you keep map data updated via Connected Built-In Navigation.
- Modem Compatibility
The embedded modem in your vehicle was designed to work with specific cellular networks available when your car was manufactured. If those networks are no longer available, connected services and all data transmission via the modem will cease.
The 3G network has been decommissioned in Australia.
For vehicles with 3G modems, an over-the-air software update was released to ensure compatibility with the 4G network. If you encounter any issues, please contact your Ford Dealer to check that the update has been successfully installed in your vehicle.
To check the network compatibility by vehicle:
Vehicle Model Year Network Compatibility Escape 2020.75 - 2023.75 4G Everest 2020.75 - Current 4G E-Transit 2023.00 - 2024.50 4G E-Transit 2024.75 - Current 4G/5G Fiesta ST 2020.25 - 2023.25 4G Focus ST 2020.25 - 2022.50 4G F-150 2023.00 - Current 4G Mustang 2021.50 - Current 4G Mustang Mach-E 2023.75 - Current 4G Puma 2020.75 - 2023.75 4G Ranger 2020.75 - Current 4G Transit 2020.50 - 2023.50 4G Transit 2024.75 - Current 4G/5G Transit Custom 2020.50 - 2023.75 4G Transit Custom 2023.75 - Current 4G/5G
Download the FordPass App here:
Ford Australia FordPass Terms & Privacy Policy
- Disclosures
[1] Use of FordPass is subject to the FordPass Terms and Privacy Policy available on ford.com.au/FordPass and requires a compatible mobile device, internet access and software (including software updates from time to time). FordPass functionality and appearance may change over time due to software updates. You are responsible for internet access, mobile network data and voice call services required for your use of the FordPass App on your mobile device, including associated fees. The FordPass App and FordPass Connect modem can only work when both are connected to the telecommunications network. The FordPass Connect modem will only function on the telecommunications networks it could use at time of manufacture. When all compatible networks for the modem in your vehicle are no longer available, the modem will stop functioning and the connected services and all data transmission via the modem will cease. Ford cannot guarantee that FordPass will be in fully operating condition at all times and the FordPass App may be unavailable or particular FordPass services interrupted. Ford is not responsible for any limitations or restrictions of the telecommunications network or of your mobile device. Warning: Local laws prohibit some phone functions while driving. Check your local road rules before using these functions. Use Remote Vehicle Start and Stop responsibly and only in well-ventilated areas where you are aware of your vehicle’s surroundings.
[2] Vehicle Location settings must be switched on.
[3] Remote Start & Stop only available on automatic vehicles. Use responsibly and only in well-ventilated areas where you are aware of your vehicle’s surroundings.
[4] Connected Built-In Satellite Navigation is a Connected Service whereby eligible vehicles receive 1-year of service from the time of Ford Express New Vehicle Warranty start date, after which it may be subject to a subscription fee. (Refer to nameplate brochure available for download from the relevant model page for current feature availability). Without Connected Built-In Navigation, you will still have access to embedded navigation. However, additional functionality such as live traffic and updated map data will be discontinued. If you use the Driver Assist features mentioned above, we recommend that you keep map data updated via Connected Built-In Navigation. Users must have created a FordPass App account (terms apply), have fully activated the vehicle’s FordPass Connect modem and have SYNC Location set to ‘on’ to use this feature.