Genuine Ford Parts
Service & Maintenance
Customer satisfaction is our driving force
Genuine Ford Parts are designed to meet the highest level of quality expected not only by Ford, but also by our customers. These Genuine Parts have been used to build your vehicle and have been rigorously tested to meet high quality, safety, and performance standards.
Genuine Parts versus non-genuine. It’s your choice
Ford takes pride in high quality replacement parts. New Genuine Ford Parts mean authentic new parts obtained through the Authorised Ford Australia Dealer Network, so you can be assured that the parts were designed and tested for vehicles with Australian specifications. Genuine Ford Parts are made or selected by Ford to ensure that your vehicle performs as intended. This is why we recommend that owners service through the Ford network and repair with a Ford Certified Repairer.
Genuine Ford Parts Warranty1 for peace of mind
As Ford has the highest confidence in the quality and performance of its products, Genuine Ford Parts purchased from an authorised Ford Dealer are covered under warranty1 for a period of 12 months or 20,000kms, whichever occurs first.
Genuine Ford Parts and your vehicle’s resale value
Discerning buyers of second-hand vehicles give preference to those vehicles that are serviced regularly using Genuine Ford Parts. If a vehicle has been repaired using Genuine Ford Parts after an accident, it may assist in maintaining the vehicle’s resale value. Genuine Ford Parts are also designed specifically for your Ford vehicle to ensure a perfect fit and superior performance.
Right to choose your repairer
We’ve created an Australia-wide network of trained and skilled technicians who use Genuine Ford Parts* and Ford Certified repair methods and equipment, to ensure the highest standards of repair for your Ford and maintain its integrity and safety. Members of the Collision Network receive annual on-site assessments and support from Ford Australia, so they’re fully equipped to get your Ford back on the road restored correctly.
Discover Ford Collision Assistance and
Certified Body Repairs
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- Warranty conditions apply. Our goods come with consumer guarantees that cannot be excluded under the Australia Consumer Law. Our warranty does not limit and may not exceed your rights under those guarantees. For full details, please visit: https://www.ford.com.au/owners/warranties/
- We look after the integrity of your Ford by using only New Genuine Parts, when possible. If new genuine parts are not available, we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.